Panasonic Lumux DMC-LX7. Defective instance?

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29.08.2013 3:07:00
Welcome, dear friends.

take advice from the forum bought a camera Panasonic Lumix DMC-LX7. At first there was only wild delight - well done thing, but the joy did not last long, an hour and a half. Then I realized that I get a clear picture can not, and at some point, and found a wild artifact that became clearer only when the exposure compensation.
Actually the question, what is in the photo - it's a marriage, my curve hands, or something else?
If the marriage, how can it properly be called? Tomorrow I plan to communicate with the seller, I would be ready.
Please help.
Yes, all filmed in automatic mode. The last photo shot on the phone, as you can see - curved shadows really not.
 

29.08.2013 3:29:00
Not enough information for diagnosis. More photos must be different. I venture to suggest that in the machine flash fires and something obscures the light from it. The impression that wearing a hefty lens hood.

29.08.2013 3:56:00
feeling that this is the shadow of some object. . .
sfotat myself in the mirror, it is necessary to see what is put on the camera.

29.08.2013 4:55:00
When the wrong-grip is left thumb overlaps part of the flash.

29.08.2013 5:16:00

impression that wearing a hefty lens hood.
- How to blend the soap dish? Yes, and there is a flash pops up high. Most likely the hand, the more the shadow walks.

29.08.2013 8:52:00
Read your assumptions about their own hands gleefully ran to the camera to check, but, alas, the miracle did not happen. This is not the shadow of a hand, too flash is not obstructed, blends naturally not.

Shadow walks at the time of exposure compensation rear wheel turning - it kind of creeps on the top left corner. Later on

lay out other photos taken in daylight, but I think that there will be the same, because I see the shadow on the screen at the time of the shooting.

29.08.2013 9:03:00
Well then, maybe something with a diaphragm, a petal twisted and blocks or the entire unit to move out.

29.08.2013 9:13:00
. And what to do about it? Change the camera or is it possible somehow to fix it?

29.08.2013 9:29:00

- it's not your problem. Show seller - let him decide. If 14 days have not passed - a replacement or refund if proschlo - repair.

29.08.2013 9:32:00

A seller may not want to send the equipment in the examination? By the way, some stores write at about 7 days, breaking the law? For example discounter Citylink.
 

29.08.2013 9:42:00

By the way, some stores write at about 7 days, breaking the law? For example discounter Citylink.

This likely refers to a method of remote sales - where you can return within 7 days without giving a reason (and if you were not warned about this - then 2 months moneyback "a).

29.08.2013 9:49:00

communicate with the seller (online store) - about 7 days and they have not heard, offer to come and pass the examination. About refund on the phone to speak refused.

including the brain, carefully inspected the box and documents - all left, the camera generally intended for sale in Germany.

Now not imagine in what tone to engage in dialogue - used to communicate only with normal vendors comply with the laws

29.08.2013 10:11:00

communicate with the seller (online store) - about 7 days and they have not heard

Well, if we have to fight back - we should send them a written request (read about it on the niche sites - vospros volume and a bunch of nerves can be spent ).

offer to come and pass the examination. About refund on the phone to speak refused.

often rolls exchange an item for a more expensive. . . it is necessary not only to communicate with the seller, and someone higher type administrator or manager (or sellers often do not have the right to decide such matters, or are simply afraid to take responsibility). The new device is necessary to examine carefully immediately. Do not forget to bring your passport - for exchange and refund it requires. And most importantly - the tone of communication: for a successful exchange it should be a normal business (ie. E. Until the necessary reference to the laws, to demand something, and so on. N. - As long as there is a problem, it is necessary to try to solve along the way) . But if you refuse - then it will be possible to put the heavy artillery. On the other side are people too - and if you start right away with the claims, then they will be less willing to immediately approach the problem in human terms, and not according to the law.

PS It is believed that in Germany the technique pokachestvennee sent than in Russia. . .
PPS And on Yandex. Market about this store anything they write?

29.08.2013 10:21:00
Try first quietly, but looking at the documents is quite difficult to do - there's just freedom for tax and other: continuous infringement. The most annoying that I need urgently camera (((

PS It is believed that in Germany the technique pokachestvennee sent than in Russia... Apparently I got a defective version. I regret that I do not tracked with a file number began to photograph do not be surprised that I'm not the first one who holds it in his hands.

PPS And on Yandex. Market on this store anything they write? Poor write, and those who write well, obviously the employees themselves.
also my can not - I mix them and their favorite shop, where to buy a lot of things already, but it was a long time ago and just thought that they changed the design.

Now do not understand where was my brain when I ordered it, the desire to possess apparently disconnected consciousness completely. Although I am not the first year successfully buy sophisticated equipment in the network.

29.08.2013 10:23:00

Now, if denied - then it will be possible to put the heavy artillery. On the other side are people too - and if you start right away with the claims, then they will be less willing to immediately approach the problem in human terms, and not according to the law.
- I had two cases return cameras. While pre-trial claims did not show - the conversation is impossible, powdered brains. After the claim conversation turns into a business channel. Both cases were photorecombination (now, as written, its Chinese bought more and do not go there).

29.08.2013 10:41:00

Oh, I just photos. py and loved, and they, too, have deteriorated. It's a shame.

Pre-trial claim - this statement demanding the return of money and a warning that go to court?

29.08.2013 11:39:00

Pre-trial claim - this statement demanding the return of money and a warning that go to court?
- yes. Indicating that and based on what items you need ZoZPP.
Note sellers love to cheat with the law, palming articles relating to the case not. In particular, the law establishes a term inspection and repair product for 21 days, but if you're in a statement written refund, return must, within 10 days, all their checks, shipping and other activities you do not care about the law - still set repayment period of 10 days . Conclusion service (they need it, not you, even if they receive) also under the law for a period of a refund is not affected. If the fault is obvious (you have it clearly visible), the law does not require the conclusion of the service. If they fell, they themselves broke - the seller is obliged by law to prove it.
In fact it is more profitable to replace your defective product to the right on the spot, or they will lose money.
In a statement, if less than 14 days, write that by refusing to repair, it is important.
 

29.08.2013 12:50:00

thank you so much! And will do, but first try to get the money back without a statement, maybe you are lucky. If it does not, then the full program broke up, including an entry in the book of complaints and suggestions

Once again I want to say thank you all for the discussion!

camera passed. As some here and assumed the seller tried to confuse me and started to supplant laws, but I was not only evil, but also prepared, so that has threatened to take the original receipt and the invoice to the tax office (preliminary conversation with an expert from the tax was, so I knew exactly that checks drawn up in violation of the laws heap). After the threat of money were given to me immediately as for the camera, and for shipping.
question about the health of the camera was not even raised. The whole process took less than return 10min.

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Panasonic Lumux DMC-LX7. Defective instance?

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